In the spring of 2012 the Sage Gateshead asked us to review their catering arrangements and performance. This is a significant contract in the events and performing arts’ sector in the region. Following a detailed research exercise on site and in Newcastle/Gateshead we studied the management options. This included appraisal of in-house versus contracting out models. A revived vision for services was developed which included the proposed addition of a new bar, a fresh approach to the brasserie and updates to their café. Having agreed the way forward with the Management Team we then lead a competitive tender process. We prepared systems to assess returns and take forward the most advantageous response. A caterer was selected as a result of their positive vision for the site. We supported the Team on contractual matters and on the refurbishment works that support the new contract.
- Catering strategy
- Operator tendering